Traveling with Pets Safely - Expert Tips: GMC Acadia
Hear tips from two experts on ways to safely travel with pets. Charlotte Reed, expert on pet care, runs through some nifty products that keep pets safe and cozy on a trip. James Bell, head of consumer affairs for General Motors, then explores features of the GMC Acadia crossover that makes pet travel easier and safer for all. For more information on the GMC Acadia crossover, visit: http://www.gmc.com/acadia
SalesAssistant App Adds Mobility, Speed to GMC Sales
GMC's ongoing push to create a modern and customer-focused dealer network has resulted in attractive, updated facilities and new business approaches like Pro Grade Protection, which offers two years of included maintenance for Sierra full-size pickup owners. Now, GMC is adding mobility to its leading customer experience with a new SalesAssistant tablet app. This high-tech solution makes a sales transaction quicker and more streamlined, as well as more interactive for customers. With it, a dealership's inventory, vehicle specs and option packages info can be quickly browsed; incentives are updated in real-time and payment estimates can be provided. The app is available for any salesperson to download for any Android (3.1 or higher) or iOS (5.0 or higher) tablet device. "Developing this app started with our dealers, and we will continue working with them on future updates," said Tom Wdowik, General Motors dealer sales solutions manager. "They came to us looking for a simple, mobile solution to access incentives and inventory, and we worked with them to tailor every layout and feature around their needs. "As the name implies, the SalesAssistant app lets sales happen quickly and easily, which translates to customers having to spend less time away from their lives to buy a new vehicle," Wdowik said. "We've already had one example where a general manager and a customer used the app to sell a vehicle while watching a youth hockey game." The app's most notable features resulted from dealer input. For example, each dealership has its own top-selling models, so instead of scrolling through all models in the showroom in alphabetical order, a user can set favorite vehicles to appear most prominently. While SalesAssistant works with all GMC vehicles, it is especially valuable for Sierra fullsize pickup truck customers. There are thousands of different ways to personalize a truck, from cab and bed configurations to colors and packages. This new app details all of those choices in an easy-to-browse format. And it even has special features related to truck capability. "We learned from one salesperson that it's common for truck customers to come in and say 'I need a truck that can tow my 12,000-pound boat' or whatever the specific need is," said Wdowik. "From that, we developed a reverse tow look-up. Using a slider bar on the screen, the app can display only the GMC vehicles capable of towing that much weight." The SalesAssistant app is just one way that GMC is working to create convenient and transparent customer experiences. A recent industry study ranked GMC dealers the highest among all mass market vehicle brands. GMC has worked closely with dealers on ways to build a business plan where every decision connects back to the customer, where improving the customer's sales and service experience is the core mission. In this new way of doing business, best practices are shared across the dealer network, allowing sales and service staffs across the country to quickly implement a winning strategy. "We build great vehicles at GMC, but positive customer care is the best way to keep drivers coming back," said Brian Sweeney, vice president of GMC Sales and Service. "It's one of the best competitive advantages we can offer, and we have a great dealer network out there developing and using new practices like using the SalesAssistant app."
GMC Savana and Meals on Wheels | GM Fleet & Commercial
People depend on Meals on Wheels for a decent meal and the GMC Savana van helps Meals on Wheels with their everyday operations. See how this dependable Savana functions as the workhorse of the fleet. For more information on GMC, visit: http://www.gmc.com.
GMC 2013 Terrain Denali | Trade Secrets Interviews
When the 2013 Terrain Denali was introduced in New York City, GMC created an environment that helped to communicate what it means to be "Denali" with the help of our Trade Secrets partners Eric Stromer and Chef Sam Talbot. Watch here to see how they interpreted the meaning of "Denali" and their initial reactions upon seeing the Terrain Denali revealed for the first time.
2013 Terrain Denali | Luxury Small SUV | Reveal
Get an exclusive look at the all-new 2013 Terrain Denali as it was revealed in New York City. The Terrain Denali brings a higher level of technology, performance, and style to our fuel efficient small SUV and distinguishes itself as the ultimate expression of professional grade.
Professional Grade Profiles | The People Behind GMC
Ken Wasmer, GMC Brake Engineer, is an avid smoker of fish and jerky. He approaches both his work and personal life with the Professional Grade attitude of an engineer. His methodology to smoking food is using objective data of measuring temperatures and air flow alongside subjective data like how good a piece of meat tastes. At the Milford Proving Grounds he translates this engineering mentality into his professional role when doing ABS Brake Testing on the GMC Terrain Smaller SUV. Ken is also happy to bring his work and personal life together and sharing the smoked meat he makes when getting up at 4am. It is a great feeling of satisfaction to bring all his coworkers together and share in his smoked jerky at work. For more information visit http://www.gmc.com/
GMC Stabilitrak Engineer | The People Behind GMC
Marcey Kewish, GMC Product Development Engineer on Chassis Control, is proud to have grow up in the Michigan Automotive Industry with a mechanic father who worked in a machine shop. After Marcey graduated from the University of Michigan she already knew she wanted to carry on the tradition and work in the automotive industry. Currently she is going back to school to get her masters and has to balance work life, personal life, and school life which exhibits the qualities of what it takes to be Professional Grade. This drive for achievement carries over in her work at GMC. She is proud to be responsible for the "button on the dashboard with the squiggly lines". This button, for the Stabilitrak system, she develops for full size heavy duty trucks and vans. At the GM Proving Grounds she attempts to replicate driving situations that require Stabilitrak, such as a truck and trailer going into a jackknife, similar to a guy who would be hauling a fifth wheel camper on vacation. Her focus on achieving great things contributes to GMC's dedication to build the world's best vehicles. For more information visit http://www.gmc.com.
2013 Acadia and 2013 Acadia Denali Reveal | Chicago Auto Show 2012
Here's a first look at the new 2013 Acadia and 2013 Acadia Denali from the 2012 Chicago Auto Show. The Acadia features all of the space, functionality and capability of the original while the 2013 Acadia is loaded with new safety features, cutting edge technology and a bold new design theme. The Acadia and The Acadia Denali truly represent the ultimate expression of Professional Grade.
ESPY Awards Interview with Wounded Warrior Project | July 13, 2011
Interview with members of the Wounded Warrior Project at the ESPY Awards on July 13, 2011 on ESPN.
GMC Universal Home Remote System - Homelink
Learn how to program Homelink, the universal home remote system for GMC Trucks, Crossover Vehicles and SUVs. Homelink allows for programming of up to 3 remote control device transmitters like garage door openers and security systems. Instructions inlcude: At the same time, press and hold both the button to be programmed and the handheld transmitter button. Do not release either button until the indicator light on the Universal Home Remote flashes slowly at first and then rapidly after a successful program. For questions or more help call 1-800-355-3515 or http://www.homelink.com.