How To Utilize Intellilink Voice Commands
Learn how to use the intuitive voice commands incorporated in GMC’s Intellilink infotainment systems to control audio, navigation, and Bluetooth phone systems without taking hands off the steering wheel.
Keep your hands on the wheel. Simple advice when it comes to operating a vehicle – but ever wish you had a third hand to change the radio station, or load a favorite song or playlist?
Many of GMC’s trucks, SUVs, crossovers, and vans are available with the IntelliLink infotainment system1, which – in addition to providing audio, hands-free Bluetooth calling2, and navigation (if equipped) -- also recognizes voice commands for select functions.
Without removing a hand from the steering wheel, IntelliLink’s voice commands can be used to:
- Tune to a particular radio station
- Load a particular artist, song, playlist, podcast, audiobook, or other file stored on your USB connected device3
- Set a destination in the navigation system (if equipped)
- Place a call to a contact or dial a number to a phone connected to IntelliLink via Bluetooth (if connected)
- Access the OnStar voice prompt main menu
Here’s how you can utilize voice commands in your GMC.
- Look for the voice command button on the steering wheel. The icon will resemble the outline of a person with sound waves coming from it. Push this button to start the voice command process.
- After you’ve pushed the voice command button, you’ll hear a voice asking you to “say a command.” If you’re not familiar with what commands are recognized, you’ll be guided by both audio and visual prompts (the latter within the Driver Information Center, within the gauge cluster) to make the specific command for the task at hand.
- From there, you can say what you need to control – be it audio, phone, navigation, or OnStar.
Saying “Audio” then brings you to the audio controls menu. From here, you can control either your GMC’s radio tuner or search for a specific piece of multimedia content on a device connected to IntelliLink’s USB ports.
- Radio – you can quickly tune to a given station by saying “Tune to (station frequency number) FM” for an FM station, or “Tune to (station frequency number) AM” for an AM station. For vehicles with an active Sirius XM subscription, tuning to a satellite radio channel is as easy as saying “Tune to XM (channel number).”
- Multimedia: Even if you have multiple flash drives or portable music devices connected via USB, IntelliLink’s voice controls can quickly scan through and control the media you’re looking for.
- Artist: Saying “Play (artist name)” will help navigate to songs or recordings tagged to a particular artist.
- Song: Saying “Play (song name)” will pull up a song with a particular title.
- Album: Saying “Play album (album name)” will load songs from a particular album.
- Genre: Saying “Play genre (genre name)” will load songs tagged to a particular genre.
- Playlist: Saying “Play playlist (playlist name)” will load and play a particular playlist stored on your device(s).
- Audiobook: Saying “Play Audiobook (audiobook name)” or “Play (audiobook name)” can load and play a particular audiobook. You can also load a specific chapter.
- Podcast: Saying “Play Podcast (podcast name)” or “Play (podcast name)” can load and play a particular podcast stored on a device. You can also load a specific episode.
Saying “Phone” then brings you to a menu with voice commands specifically tailored for making or placing a hands-free call, provided a Bluetooth-equipped phone is paired and connected to IntelliLink.
- Number dialing: If you know the specific phone number you’d like, simply say “Dial (say entire number)” or “Call (say entire number).” The system will confirm the number is correct before placing the call.
- Contact dialing: If you have a specific person saved in your phone’s contact list, you can simply say “Call (say contact name).” If multiple numbers are ascribed to a particular contact – i.e. a home and a work number – include that in your command (i.e. “Call John Smith at Work”). Please ensure that you allow IntelliLink access to your phone’s contact list at the time of Bluetooth pairing to enable contact dialing.
- Keypad dialing: If you’re trying to dial a number with a special character – like an international number with a + or * character – say “Keypad” to access an advanced form of number dialing.
- Bluetooth Setup: If you’d like to quickly begin the process of pairing a Bluetooth phone, say “Pair Phone.” If multiple phones are saved in the system, and you’d like to change between the phone that’s presently connected to another phone, say “Change phone.”
If your GMC is equipped with available navigation, you can utilize IntelliLink’s voice commands to easily set a destination without taking hands from the steering wheel. Begin by saying “Navigation” or “Destination” after the initial prompt. From there, you can select from the following:
- Address: If you know the specific street address in a city, say “Address,” and read the street address (including city and state).
- Intersection: If you want to set your destination for the intersection of two streets, say “Intersection,” and then read the specific streets when prompted (e.g. “Fifth Avenue and East 34 Street.”
- Point of Interest: If you want to search for a type of location (e.g. gas station, ATM, hotel, etc). or a major brand name, say “Point of Interest,” and follow the prompts to indicate what you’re searching for.
- Contact: If you’ve saved addresses into the navigation system’s contact book, or if you have an address saved to a contact in your phone’s contact list, say “Contact,” and say the name of the address preset (e.g. “Home”) or the name of the phone contact (e.g. “John Smith”) once prompted.
- Cancel Route: During an active navigation session, if you no longer wish to receive directions, say “Cancel Route.”
If your vehicle has an active OnStar subscription, saying “OnStar” at the initial voice is the equivalent of pushing the blue OnStar button inside your GMC -- it takes you to OnStar’s main menu. For more information on OnStar’s services and capabilities, click here.
Depending on the audio, navigation, or phone command given, IntelliLink may respond with multiple options for you to select from – particularly if there are multiple contacts or song/ playlists that are phonetically similar.
On Sierra, Canyon, Acadia, and Yukon models with the full color Driver Information Center (DIC), these options will appear as a screen within the gauge cluster. You can either select the correct option by saying the number shown on the Driver Information Center, or using the menu controls on the steering wheel to select the desired option.
At any point, if you’d like to return to the previous menu, say “Back.” If you need some guidance for available commands, say “Help.” If you’d like to cancel the voice command session, say “Cancel.”
IntelliLink with voice commands is offered on the following GMC models:
- GMC Terrain
- Standard on Terrain SLE-2, SLT, and Terrain Denali models
- 2017 GMC Acadia
- Standard on 2017 Acadia SLE-2, SLT-1, SLT-2, and Acadia Denali models
- GMC Yukon
- Standard on Yukon SLE, SLT, and Yukon Denali models
- GMC Sierra
- Available on base Sierra, Sierra Elevation
- Standard on Sierra SLE, SLT, and Sierra Denali models
- GMC Canyon
- Standard on Canyon SLE, SLT, and Canyon Denali models
- GMC Savana
- Available on Savana LS and LT models