GMC OnStar - Plans & Emergency Services | GMC

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BE SAFE OUT THERE

ONSTAR®

For 25 years, OnStar has brought peace of mind to Members by providing an Advisor who is ready to help when needed. But confidence isn’t the only thing you get as an OnStar Member. Here are a few ways OnStar can help make driving even better.

KEY FEATURES

Unfamiliar roads, bad weather, nightfall — and you, driving alone. But with OnStar, you’re not alone. Our OnStar Advisors are there for you and your family 24/7/365. Ready to help you whenever and wherever needed — with care, kindness and cutting-edge technology. Key features include:

AUTOMATIC CRASH RESPONSE

You're in a crash, perhaps injured or disoriented, and you're alone. Even if you can't call for help, OnStar will be there for you. Built-in sensors can tell if your vehicle's been in an accident and automatically alert an OnStar Emergency-Certified Advisor. Using GPS technology and aerial imagery, your OnStar Advisor can pinpoint your vehicle’s location and send help right to the scene.

EMERGENCY SERVICES

You never know when or where an emergency will happen. But you can be sure an OnStar Advisor will be ready to help. One push of the red Emergency button gives you a priority connection to an Emergency-Certified OnStar Advisor with emergency dispatch training to summon help and provide critical assistance until help arrives.

STOLEN VEHICLE ASSISTANCE

If your vehicle is ever stolen, OnStar Advisors are ready. Our Advisors can pinpoint your vehicle's location, prevent it from restarting and work with police to help recover it. In case you're not around to hear your alarm, OnStar's Theft Alarm Notification will alert you via text, email and/or a phone call.

CRISIS ASSIST

You may not know this: But OnStar Crisis Assist is there for you in the event of severe weather, flooding, fire or any other crisis situation. Your OnStar Advisor will be there with vital real-time information, special routing instructions and a reassuring, human voice. OnStar will even help you stay in touch with loved ones.

ROADSIDE ASSISTANCE

A flat tire in the middle of nowhere, engine trouble — no need to panic. With OnStar, Roadside Assistance is as close as your vehicle mobile app or infotainment system. Even if you aren't sure where you are, OnStar is. Touch the screen and service will be sent right to your vehicle. Or push your blue OnStar button to speak with an Advisor. Reliable roadside assistance available 24/7/365. 

TURN-BY-TURN NAVIGATION

Lost? Looking for the shortest route? Unexpected road closure? Getting directions is easy with OnStar. Push the blue OnStar button and ask your Advisor to send directions right to your vehicle. Use your your vehicle's mobile app.

ONSTAR PLANS

There’s a plan to meet the needs of every driver and their family. Upgrade your drive and get the safety and connection you and your passengers deserve.

ONSTAR GUARDIAN APP

Now you, and up to 7 loved ones, can take the added peace of mind that OnStar provides almost anywhere you travel, with the OnStar Guardian app. Whether you’re in your vehicle or a friend’s car, you’ll have support and access to these select OnStar safety services, right from your mobile device:

MOBILE CRASH RESPONSE

No matter what vehicle you or your loved ones are in, you can get help in a crash from an OnStar Emergency-Certified Advisor who is ready to help 24/7.

ROADSIDE ASSISTANCE

You or a loved one can get a tow, a battery charge, help with a flat tire, have the doors unlocked or even get fuel if you run out of gas.

LOCATION STATUS

You can view loved ones' location on a live map, share and save locations, even get notifications when they leave for or arrive at their destination — so you’ll know when they get there safely

ONSTAR SAFETY & SECURITY PLAN

With OnStar Safety & Security, you’ll have added peace of mind knowing an Emergency-Certified Advisor is ready to help. Whether it’s a crash, a vehicle theft or an emergency situation, help is available 24/7. The plan includes the OnStar Guardian app, which lets you bring the key OnStar safety services you depend on into any vehicle. Help in a crash, assistance with a flat tire and more is available through your smartphone. Best of all, you can share OnStar Guardian with up to 7 of your loved ones at no additional cost.

ESSENTIAL PLANS

Combine the added peace of mind and confidence of the OnStar® Safety & Security Plan with the connectivity of the Remote Access Plan. Get 24/7 assistance from specially trained Advisors during emergencies, crashes, and other unexpected situations. Plus, enjoy the ability to deliver remote commands, locate your vehicle and check its status — all from your smartphone.

PREMIUM PLAN

Prepare for the unexpected, be productive, stay entertained — in or out of your vehicle. You’ll have access to the entire suite of OnStar safety and security services, including the OnStar Guardian app and Connected Vehicle features such as available In-Vehicle Apps, unlimited data and the myGMC mobile app. Go all in on every drive.


ONSTAR ADVISORS

Our OnStar Advisors are the heart of who we are. Because what they do is vitally important, every OnStar Advisor is specially trained to provide a breadth of services. Including a special team of OnStar Emergency-Certified Advisors. These Advisors are trained and certified by the International Academies of Emergency Dispatch. They’re available 24/7/365 to get help quickly and offer critical assistance until it arrives.


ONSTAR INSURANCE

Coverage for every road of life. For over 20 years, OnStar® has empowered you to drive with confidence — connected and protected. Now, we’re happy to introduce OnStar Insurance Services, a new company that offers auto and home coverage and understands what GMC owners need. OnStar Insurance Services aims to deliver an insurance experience that is:

SECURE

Drive with added confidence knowing OnStar Insurance Services is protecting you, your passengers and your vehicles whenever the unexpected happens.

INTELLIGENT

Utilizing embedded smart technology, OnStar is able to channel this knowledge into a smarter kind of auto insurance that’s with you for every mile, milestone and moment.

PERSONALIZED

OnStar Insurance Services offer precise coverage that not only rewards your safe driving habits, it’s tailored to the way you drive.

EASY

OnStar Insurance Services make it easy for you to protect both your vehicle and your home. By bundling home and auto insurance, you’ll get coverage that thinks of every last detail.

Find confidence at home and behind the wheel. Get a fast online quote for auto and/or home coverage at onstarinsurance.com today.


GET YOUR GMC TODAY

AS SHOWN $36,395 

SMALL SUV

UP TO 5
SEATING
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MID-SIZE SUV

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FULL-SIZE SUV

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LIGHT-DUTY PICKUP TRUCK

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HEAVY-DUTY PICKUP TRUCK

30,990 LBS
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GMC LIFE

Passengers can now ride together and stream separately with the new available WarnerMedia RIDE app and a compatible device connected to a vehicle’s Wi-Fi® Hotspot. With this new streaming service and an unlimited in-vehicle data plan, friends or family can access more than 1,000 hours of live and on-demand movies and TV shows from the comfort of a GMC vehicle.

Now you can take Amazon Alexa functionality with you out on the road with Alexa Built-In. Learn more about this new in-vehicle app, which is available on select 2018 and newer GMC vehicles with compatible infotainment systems.

The new OnStar Guardian app is now available for use in any vehicle, anywhere. You and up to 7 loved ones now have access to key safety services whether on the go or sitting at home. See how the Guardian app brings even more flexibility to the OnStar experience.

A great deal goes into planning a road trip. See how GMC pickups and SUVs can help ease some of that stress with advanced available technologies that add convenience to any getaway.

Save time and money with Marketplace, a first-of-its-kind in-vehicle experience that lets you transact with some of your favorite merchants using your GMC Infotainment System.

Passengers can now ride together and stream separately with the new available WarnerMedia RIDE app and a compatible device connected to a vehicle’s Wi-Fi® Hotspot. With this new streaming service and an unlimited in-vehicle data plan, friends or family can access more than 1,000 hours of live and on-demand movies and TV shows from the comfort of a GMC vehicle.

Now you can take Amazon Alexa functionality with you out on the road with Alexa Built-In. Learn more about this new in-vehicle app, which is available on select
2018 and newer GMC vehicles with compatible infotainment systems.

The new OnStar Guardian app is now available for use in any vehicle, anywhere. You and up to 7 loved ones now have access to key safety services whether on the go or sitting at home. See how the Guardian app brings even more flexibility to the OnStar experience.

A great deal goes into planning a road trip. See how GMC pickups and SUVs can help ease some of that stress with advanced available technologies that add convenience to any getaway.

Save time and money with Marketplace, a first-of-its-kind in-vehicle experience that lets you transact with some of your favorite merchants using your GMC Infotainment System.

  • Automatic Crash Response: OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Not all vehicles may transmit all crash data. See onstar.com for details and limitations. OnStar Emergency-Certified Advisors: Certified by the International Acadamies of Emergency Dispatch.

  • OnStar Emergency-Certified Advisors: Certified by the International Acadamies of Emergency Dispatch. Emergency Services: OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. See onstar.com for details and limitations.

  • Stolen Vehicle Assistance, Stolen Vehicle Slowdown and Remote Ignition Block requires paid plan, working electrical system, cell reception, GPS signal, armed GM factory-installed theft-deterrent system, contact method on file and enrollment to receive alerts. Additional messaging and data rates may apply. Services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss. See onstar.com for details and limitations. Theft Alarm Notification: Requires paid plan, working electrical system, cell reception, GPS signal, armed GM factory-installed theft-deterrent system, contact method on file and enrollment to receive alerts. Message and data rates may apply. See onstar.com for details and limitations.

  • Crisis Assist: OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. See onstar.com for details and limitations.

  • Roadside services provided by Allstate Roadside Services for vehicles only. Limited restrictions apply.

  • Turn-by-turn Navigation: Requires paid plan and properly equipped vehicle. Mobile app functionality is available on select devices and requires data connection. Map coverage is available in the U.S., Puerto Rico and Canada. See onstar.com for details and limitations. My<Brand> mobile app: Available on select Apple and Android devices. Service availability, featues and functionality vary by vehicle, device and plans you are enrolled in. User terms apply. Device data connection required. See onstar.com for details and limitations.

  • Available on select Apple and Android devices. Mobile Crash Response services are intended for use in vehicles only and can connect automatically on Android devices only. Service availability, features and functionality vary by device and software version. Active service plan, OnStar Guardian service plan add-on, cell reception, GPS signal, and device data connection required. Terms, limitations and restrictions apply. Device permissions are required for app to operate properly. OnStar links to emergency services. Device and app may not transmit all crash data. Roadside service provided by Allstate Roadside Services for vehicles only. Towing services have additional fees. See onstar.com for details and limitations. Pricing and availability subject to change. You may cancel at any time by tapping the blue OnStar button in the app or by calling 1-888-4ONSTAR (1-888-466-7827).

  • OnStar plan, working electrical system, cell reception, and GPS signal required. OnStar links to emergency services. See onstar.com for coverage map, details, and system limitations. Limited-time offer. Services provided by OnStar in its sole discretion.

  • Certified by the International Academies of Emergency Dispatch.

  • Roadside services provided by Allstate Roadside Services for vehicles only. Limited restrictions apply.

  • Service is designed to locate compatible smartphones. Functionality varies by mobile device and plan. Data rates may apply. Terms and limitations apply. See onstar.com for details.

  • Turn-by-turn Navigation: Requires paid plan and properly equipped vehicle. Mobile app functionality is available on select devices and requires data connection. Map coverage is available in the U.S., Puerto Rico and Canada. See onstar.com for details and limitations. My<Brand> mobile app: Available on select Apple and Android devices. Service availability, featues and functionality vary by vehicle, device and plans you are enrolled in. User terms apply. Device data connection required. See onstar.com for details and limitations.

  • OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. See onstar.com for details and limitations.

  • Remote Access Plan does not include emergency or security services. See onstar.com for details and limitations.

  • By clicking on "Get a Quote," you will be taken to websites operated by Homesite Group Incorporated, and will be subject to Homesite's terms of use and privacy policies, as may be posted on those websites. Actual savings may vary by state, coverate and rating factors. Requires Smart Driver activation, available in a capable 2015 model year or newer GM vehicles with an active service plan. See onstar.com for details and limitations. Insurance policies sold through OnStar Insurance Services, Inc. ("OnStar Insurance Services") are underwritten and issued by member companies and affiliates of Homesite Group Incorporated (collectively, "Insurers") and are not available in all states. Insurers are not affiliated with OnStar Insurance Services or its affiliates. Insurance policy prices, coverages, features, terms, benefits, exclusions, limitations, and available discounts vary among the Insurers and are subject to qualifications. Privacy policies also vary by Insurer. OnStar Insurance Services assumes no responsibility for any claims and makes no representations regarding the terms and conditions of any policies inssued by the Insurers. The Insurers are solely responsible for any claims, and coverage is subject to policy terms and conditions.

  • The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. See your GMC dealer for details. Click here to see all GMC destination freight charges.

  • These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • 7,550-lb rating requires a properly equipped 4WD Canyon Denali model with available Duramax 2.8L I4 Diesel engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options oraccessories may reduce the amount you can tow.

  • Requires 2WD Denali Short Box model with 5.3L V-8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • The 30,990 lbs. rating requires properly equipped Sierra 3500HD Crew Cab Long Box 4WD DRW with available Duramax 6.6L Turbo-Diesel V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • WARNERMEDIA RIDE and all related trademarks and elements are © and TM Warner Media, LLC.

  • Service varies with conditions and location. Requires active service plan and paid AT&T data plan. See https://www.gmfleet.com/connected-vehicles for details and limitations.

  • Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related logos and motion marks are trademarks of Amazon.com, Inc. or its affiliates. See onstar.com for additional details.

  • U.S. and Canada only. Available on select Apple and Android devices. Service coverage varies with conditions and location. Service availability, features and functionality vary by device and software version. Device permissions are required for app to operate properly. OnStar links to emergency services. Device and app may not transmit all crash data. Mobile Crash Response services are intended for use in vehicles only and can connect automatically on Android devices only. Roadside Assistance: Roadside services provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply. Towing services have additional fees. Emergency-Certified Advisors are certified by the International Academies of Emergency Dispatch. Location Status: Service is designed to locate compatible smartphones. Functionality varies by mobile device and plan. Data rates may apply. See onstar.com for details and limitations.

  • 7,700-lb rating requires a properly equipped 2WD Canyon Elevation Crew Cab short bed model with available Duramax 2.8L I4 Diesel engine and Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires 4WD Crew Cab Short Bed with available 6.2L V8 engine and Max Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires Sierra 3500 HD Regular Cab Long Bed 2WD DRW with available Duramax 6.6L Turbo-Diesel V8, Max Trailering Package and gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the Trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires 4WD Double Cab with available 6.2L V8 and Max Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • SLE models only.

  • Requires properly equipped 3500 Regular Cab DRW Long Box 2WD model with available 6.6L Duramax Turbo Diesel engine and gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires 2WD Denali Short Box model with 5.3L V-8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • 7,550-lb rating requires a properly equipped Canyon AT4 Crew Cab short bed model with cloth seating, available Duramax 2.8L I4 Diesel engine and Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Sierra’s 9,200-lb rating requires a properly equipped AT4 Crew Cab Short Bed 4WD model with 5.3L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires properly equipped 3500 Crew Cab SRW Standard Box 4WD model with 6.6L gas V8 engine. These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Savana Passenger's 9,600-lb rating requires 2500 or 3500 Regular Wheelbase model, trailering equipment package and 6.6L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cargo’s 10,000-lb rating requires 2500 or 3500 Regular Wheelbase, trailering equipment package and 6.6L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cutaway’s 8,920-lb rating requires a 4500 Series 159" Wheelbase model with available 6.6L V8 engine. These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Gross Combination Weight Rating (GCWR). When properly equipped; includes weight of vehicle and trailer combination, including the weight of driver, passengers, fuel, optional equipment and cargo in the vehicle and trailer.

  • Maximum Gross Vehicle Weight Rating (GVWR). When properly equipped; includes weight of vehicle, passengers, cargo and equipment.

  • Canyon’s 7000-lb rating requires available trailering package and 3.6L V-6 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Sierra's 12,500-lb rating requires Sierra Double Cab or Crew Cab Short box 2wd with 6.2L EcoTec3 V8 engine and NHT Max Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Trailer weight ratings are calculated assuming properly equipped vehicle, plus driver and one passenger. The weight of other optional equipment, passengers and cargo will reduce the trailer weight your vehicle can tow. See dealer for details.

  • Sierra Denali's 9,300-lb rating requires 2wd. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Passenger's 10,000-lb rating requires 2500 Wheel Base with 6.0L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cargo's 10,000-lb rating requires 6.0L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Gross Combination Weight Rating (GCWR). When properly equipped, includes weight of vehicle, passengers, cargo and equipment.

  • Canyon’s 7700-lb rating requires 2WD Crew Cab model with available Duramax 2.8L I-4 Diesel engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires 2WD Crew Cab DRW equipped with 6.6L Duramax Diesel and fifth-wheel or gooseneck hitch. Trailer weight ratings are calculated assuming properly equipped vehicle, plus driver and one passenger. The weight of other optional equipment, passengers and cargo will reduce the trailer weight your vehicle can tow. See dealer for details.

  • Starting at price for base Sierra HD. The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. See your GMC dealer for details. Click here to see all GMC destination freight charges.

  • Requires properly equipped 3500 Regular Cab DRW Long Box 2WD model with available 6.6L Duramax Turbo Diesel engine and gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. See your GMC dealer for details. Click here to see all GMC destination freight charges. Bed/Roof-Mounted Bicycle Carriers shown. Requires crossbars or Thule Rack Solution. Non-GM warranty. Warranty by Thule®. See dealer for more information.

  • Available. Requires 2.0L Turbocharged gas engine.

  • Terrain's 3,500-lb rating requires available 2.0L Turbocharged gas engine and available trailering equipment. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires available 3.6L V6 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Yukon’s 8,500-lb rating requires short wheelbase 2wd with 5.3L EcoTec3 V8 engine and HD Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cutaway’s 9,006-lb rating requires a 4500 Series 159" Wheelbase model with available 6.0L V8 engine. These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Savana Cargo’s 10,000-lb rating requires  the available 6.0L V8 engine and trailering equipment package.  Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual.  The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Passenger's 9,600-lb rating requires a 2500 or 3500 Regular wheelbase model with available 6.0L V8 engine and trailering equipment package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.