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Here to Help with Duncan Aldred: Global Vice President Buick and GMC

WE ARE HERE FOR YOU AND READY TO HELP

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COVID-19 has made this a challenging time for some of our family and customers to get clear information. That's why we created this page–to give you a one-stop spot for information when it comes to your GMC vehicle questions. Whether you have questions about your vehicle or you need to discuss financial issues, or other resources, we've compiled answers to as many questions as we can. These are unprecedented times. And we're taking unprecedented steps to help you and your family get through them.

Duncan Aldred
Global Vice President Buick and GMC  

HELPFUL RESOURCES

GMC: Healthcare Professionals Discount Close Up

Thanking Healthcare Professionals† With A Special Discount

We are grateful for our healthcare professionals in this time of need. As a way of showing our gratitude, we are introducing a special discount to thank you for all that you do. Offer available through 6/30/20.

LEARN MORE

GMC Sierra Denali Front Passenger Side Exterior

What If I Need A New Vehicle?

We are offering 0% APR for 84 Months for very well qualified buyers on most 2020 Sierra 1500, Acadia, and Terrain models.1 Plus, deferred monthly payments for 120 days.2
VIEW OFFER
Buick and GMC Dealership

Can I Still Go to My GMC Dealer?

We are here for you. We encourage you to call or visit your dealership’s website for the most up-to-date information as dealership availability and hours of operations are subject to change or restriction during this time. While your vehicle may not be top-of-mind at the moment, we want you to know that we are here to help and our Certified Service expert technicians are available for vehicle maintenance and repair where available.
LOCATE A DEALER
Here to Help: Chat with a Specialist

Have Questions? Chat With a Specialist.

We have tried to provide resources for many commonly asked questions surrounding your GMC vehicle. But we know you may have specific questions. Our trained representatives are standing by to help you with answers and clarity. Simply click the link below to get connected to one of our advisors.
CHAT NOW
Shop Click Drive Icon

Shop Online, Take Delivery At Home From A Participating Dealer.†

If you’re in need of a new vehicle but don’t want to visit a dealership, we offer the ability to shop online from your participating dealer and have your vehicle delivered to your home†.
VISIT SHOP. CLICK. DRIVE.
GMC with OnStar Button

Help From OnStar®

We are making OnStar® Crisis Assist† services available to current GMC owners for a limited time. You get access to specially trained Advisors who are ready to help 24/7 during emergencies and other unexpected situations. For assistance on this offer, you can simply push your blue OnStar button to speak with an Advisor.
VISIT ONSTAR®
GMC and OnStar: Tablet using In-Vehicle Wi-Fi Connectivity

3GB/3 Months In-Vehicle Data

To help current eligible GMC owners stay in touch with loved ones or keep your children connected to their virtual classrooms, we're offering 3GB/3 months of in-vehicle data† (whichever comes first) to our customers. This means you can use your vehicle's available 4G LTE Wi-Fi® Hotspot for times when you have to be in your vehicle or from up to 50 feet away†.
GET DATA ON US
GMC Acadia Front Exterior

Help With GM Financial Questions

If you have been financially impacted by COVID-19 and have questions about payments or other issues related to your GMC vehicle financed through GM Financial, they are here to help and guide you.  
VISIT GM FINANCIAL
CDC: Centers For Disease Control and Prevention

CDC Coronavirus Guidelines

As the nation's health protection agency, the Centers for Disease Control and Prevention (CDC) offers clear, authoritative and up-to-date guidance and information to help protect people from health, safety, and security threats. We look to them for guidance on our actions.
VISIT CDC.GOV
GMC: Face Masks Production

Making Face Masks for Frontline Workers

GM, the owner of the GMC brand, has launched a rapid-response project to produce the face masks that are urgently needed. Working around the clock, our teams rallied to quickly activate a plan to produce the masks at scale.
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Here to Help Ventilator

Supporting the Fight

GM, the owner of the GMC brand, is working with Ventec Life Systems to enable them to rapidly scale production of important respiratory products to support the fight against this pandemic.  
LEARN MORE

Preproduction model shown with available dealer-installed accessories.
GMC Acadia Front Exterior

How to Use Your GMC Vehicle

Do you have questions about your GMC Truck or SUV, how to access certain features or provide proper maintenance and service? GMC Life has multiple stories that contain detailed instructions to help inform and guide you.  
VISIT GMC LIFE
CDC: Centers For Disease Control and Prevention

Learn About Your GMC Vehicle’s Technology

Discover how to setup or explore the functionality of your GMC vehicle’s available technology. From Bluetooth† pairing to wireless charging†, these step-by-step instructions will help you stay connected and make the most of your GMC vehicle.
LEARNING & SUPPORT
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Help Support the Red Cross

Blood donations are needed to help maintain the nation’s lifesaving blood supply. Donating is a safe process, and we’re asking healthy individuals to follow CDC and state guidelines and help by giving now if possible.   

PLEDGE TO GIVE BLOOD