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HOW TO SEND REMOTE COMMANDS TO YOUR VEHICLE

Difficulty Level: Novice  |  Time Required: 5 Minutes |  Tools Required: None |  Related Parts, Products, Services or Technology: Compatible smartphone

The myGMC mobile app lets you send remote commands to your vehicle,† if your vehicle is properly equipped and your active service plan supports this service. The essential controls are found on the My Vehicle tab of your vehicle’s mobile app, with additional options found on the Controls tab. The available controls are found on the home screen of your vehicle’s mobile app and vary depending on the features of your vehicle.

Learn more about the mobile app and how to get started.


REMOTE START THE VEHICLE/ENGINE

Start the vehicle so it’s ready for your departure or cancel a remote start command.

  1. From the app’s home screen on the My Vehicle tab, press and hold the center CLIMATE icon.
  2. Keep holding the icon until the words “Keep Holding” are no longer displayed. This will take approximately two seconds.
  3. The button will say “Sent” once the command is successful.
  4. On some vehicles, the cabin temperature will be shown above the button (updated every 3 minutes).

REMOTE LOCK/UNLOCK

Remotely unlock or lock your vehicle’s doors.

  1. From the My Vehicle tab on the app’s Home screen, press and hold the LOCK or UNLOCK icon.
  2. Keep holding the icon until the words “Keep Holding” are no longer displayed. This will take approximately two seconds.
  3. In addition to remote start and lock/unlock, your vehicle may also support additional remote commands from the mobile app.

a. Toggle to the Controls tab to see all of your available controls. You can also tap View More below the main controls to find additional options.
b. Stop/start alarm: Press and hold the SOUND ALARM or STOP ALARM icon.
c. Flash lights: Press and hold the FLASH LIGHTS icon or the STOP LIGHTS icon.
d. Unlock trunk/tailgate/liftgate: Press and hold the UNLOCK TRUNK, UNLOCK TAILGATE or UNLOCK LIFTGATE icon (depending on your model; select models only).


For your security, please don’t include personal info such as phone number, address or credit card details.


RELATED LINKS AND RESOURCES

Q&As

Why do I have to hold the button in the app to issue a remote command?

The approximately two-second hold is an industry standard designed to help avoid accidental presses of the button, so you don’t unintentionally start or unlock your vehicle. When you press the icon, the app will remind you to “Keep Holding” until the command is issued. When the command is successful, the button will say “Sent.”

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To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner’s Manual for more information about features.