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CONTACT US

Looking for support for your current GMC or more information on a new GMC? We can help.


OWNER SUPPORT

OWNER CENTER

Find owner’s manuals as well as how-to videos and articles on Bluetooth®, OnStar®, your GMC Infotainment System and more.

FAQS

Find answers to common questions about sales, product features, warranty, service, parts, safety features and more.

LEARNING & TECHNOLOGY

Find out what innovative features and tools your vehicle is equipped with and how to set them up.

MYGMC APP

Use the myGMC app, available on Apple and Android, to quickly schedule vehicle services, access owner’s manuals, use remote start and more.


GET VEHICLE INFORMATION

Interested in product information or specs for your vehicle or a new GMC?


MESSAGE US

Send a message to one of our helpful GMC Specialists.

Monday – Friday: 8 a.m. to midnight (EST)
Saturday: 9 a.m. to midnight (EST)
Sunday: 11 a.m. to midnight (EST)

MESSAGE US


CALL US

The following GMC call centers are available to help during the hours listed below.

GENERAL ASSISTANCE

For questions about your GMC vehicle, new vehicles or your my.gmc.com account:

1-800-462-8782
Monday – Saturday: 8 a.m. to 9 p.m. (EST)
Sunday: Closed

For help with adaptive equipment for persons with disabilities:

1-800-323-9935
Monday – Friday: 8 a.m. to 8 p.m. (EST)
Saturday & Sunday: Closed


FINANCIAL SERVICES

To apply for a GM Rewards Card:

BuyPower Card®:  1-800-460-2845
GM Extended Family Card: 1-877-557-2622
24 hours a day, 7 days a week

For assistance with your GM Financial account: 

1-800-284-2271
Monday – Thursday: 8 a.m. to 7 p.m. (EST)
Friday: 8 a.m. to 6 p.m. (EST)
Saturday: 8 a.m. to 3 p.m. (EST)
Sunday: Closed
Contact GM Financial


GENERAL ASSISTANCE

GENERAL ASSISTANCE

For questions about your GMC vehicle, new vehicles or your my.gmc.com account:

1-800-462-8782
Monday – Saturday: 8 a.m. to 9 p.m. (EST)
Sunday: Closed

For help with adaptive equipment for persons with disabilities:

1-800-323-9935
Monday – Friday: 8 a.m. to 8 p.m. (EST)
Saturday & Sunday: Closed


FINANCIAL SERVICES

FINANCIAL SERVICES

To apply for a GM Rewards Card:

BuyPower Card®:  1-800-460-2845
GM Extended Family Card: 1-877-557-2622
24 hours a day, 7 days a week

For assistance with your GM Financial account: 

1-800-284-2271
Monday – Thursday: 8 a.m. to 7 p.m. (EST)
Friday: 8 a.m. to 6 p.m. (EST)
Saturday: 8 a.m. to 3 p.m. (EST)
Sunday: Closed
Contact GM Financial


GENERAL ASSISTANCE

GENERAL ASSISTANCE

For questions about your GMC vehicle, new vehicles or your my.gmc.com account:

1-800-462-8782
Monday – Saturday: 8 a.m. to 9 p.m. (EST)
Sunday: Closed

For help with adaptive equipment for persons with disabilities:

1-800-323-9935
Monday – Friday: 8 a.m. to 8 p.m. (EST)
Saturday & Sunday: Closed


FINANCIAL SERVICES

FINANCIAL SERVICES

To apply for a GM Rewards Card:

BuyPower Card®:  1-800-460-2845
GM Extended Family Card: 1-877-557-2622
24 hours a day, 7 days a week

For assistance with your GM Financial account: 

1-800-284-2271
Monday – Thursday: 8 a.m. to 7 p.m. (EST)
Friday: 8 a.m. to 6 p.m. (EST)
Saturday: 8 a.m. to 3 p.m. (EST)
Sunday: Closed
Contact GM Financial


SEND MAIL

Please mail your comments, questions or concerns to one of the following Customer Assistance Centers:

In the United States:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172


In Canada:
Canada - GM of Canada
1908 Colonel Sam
Oshawa, Ontario
L1H 8P7, Canada
Mail Code 163-005

  • Go to https://my.GMC.com/learnAbout/bluetooth to find out which phones are compatible with the vehicle. Full Bluetooth feature functionality varies by device, model, and software version.

  • Functionality varies by model. Full functionality requires compatible Bluetooth and smartphone, and USB connectivity for some devices.

  • Available on select Apple® and Android devices. Service availability, features and functionality vary by vehicle, vehicle equipment, trim level, device and the plan you are enrolled in. Some features may require a working electrical system. User terms apply. Device data connection required. See onstar.com for details and limitations.

  • Vehicle user interface is a product of Apple and its terms and privacy statements apply. Requires compatible iPhone and data plan rates apply. Apple CarPlay is a trademark of Apple Inc. Siri, iPhone and Apple Music are trademarks of Apple Inc, registered in the U.S. and other countries.

  • Vehicle user interface is a product of Google™ and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible smartphone running Android™ 5.0 or higher. Data plan rates apply. Android Auto is a trademark of Google LLC.

  • 7,700-lb rating requires a properly equipped 2WD Canyon Elevation Crew Cab short bed model with available Duramax 2.8L I4 Diesel engine and Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. See your GMC dealer for details. Click here to see all GMC destination freight charges.

  • Requires 4WD Double Cab with available 6.2L V8 and Max Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires properly equipped 3500 Regular Cab DRW Long Box 2WD model with available 6.6L Duramax Turbo Diesel engine and gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • SLE models only.

  • 7,550-lb rating requires a properly equipped 4WD Canyon Denali model with available Duramax 2.8L I4 Diesel engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options oraccessories may reduce the amount you can tow.

  • Requires 2WD Denali Short Box model with 5.3L V-8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires properly equipped 3500 Crew Cab DRW Long Box 4WD model with available 6.6L Duramax Turbo Diesel engine and fifth wheel or gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Passenger's 9,600-lb rating requires a 2500 or 3500 Regular wheelbase model with available 6.0L V8 engine and trailering equipment package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cargo’s 10,000-lb rating requires  the available 6.0L V8 engine and trailering equipment package.  Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual.  The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cutaway’s 8,940-lb rating requires a 4500 Series 159" Wheelbase model with available 6.0L V8 engine. These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Gross Combination Weight Rating (GCWR). When properly equipped; includes weight of vehicle and trailer combination, including the weight of driver, passengers, fuel, optional equipment and cargo in the vehicle and trailer.

  • Maximum Gross Vehicle Weight Rating (GVWR). When properly equipped; includes weight of vehicle, passengers, cargo and equipment.

  • Canyon’s 7000-lb rating requires available trailering package and 3.6L V-6 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Sierra's 12,500-lb rating requires Sierra Double Cab or Crew Cab Short box 2wd with 6.2L EcoTec3 V8 engine and NHT Max Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Trailer weight ratings are calculated assuming properly equipped vehicle, plus driver and one passenger. The weight of other optional equipment, passengers and cargo will reduce the trailer weight your vehicle can tow. See dealer for details.

  • Sierra Denali's 9,300-lb rating requires 2wd. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Passenger's 10,000-lb rating requires 2500 Wheel Base with 6.0L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cargo's 10,000-lb rating requires 6.0L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Gross Combination Weight Rating (GCWR). When properly equipped, includes weight of vehicle, passengers, cargo and equipment.

  • Canyon’s 7700-lb rating requires 2WD Crew Cab model with available Duramax 2.8L I-4 Diesel engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires 2WD Crew Cab DRW equipped with 6.6L Duramax Diesel and fifth-wheel or gooseneck hitch. Trailer weight ratings are calculated assuming properly equipped vehicle, plus driver and one passenger. The weight of other optional equipment, passengers and cargo will reduce the trailer weight your vehicle can tow. See dealer for details.

  • Starting at price for base Sierra HD. The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. See your GMC dealer for details. Click here to see all GMC destination freight charges.

  • Requires properly equipped 3500 Regular Cab DRW Long Box 2WD model with available 6.6L Duramax Turbo Diesel engine and gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. See your GMC dealer for details. Click here to see all GMC destination freight charges. Bed/Roof-Mounted Bicycle Carriers shown. Requires crossbars or Thule Rack Solution. Non-GM warranty. Warranty by Thule®. See dealer for more information.

  • These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Available. Requires 2.0L Turbocharged gas engine.

  • Terrain's 3,500-lb rating requires available 2.0L Turbocharged gas engine and available trailering equipment. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires available 3.6L V6 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Yukon’s 8,500-lb rating requires short wheelbase 2wd with 5.3L EcoTec3 V8 engine and HD Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires 2WD Denali Short Box model with 5.3L V-8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cutaway’s 9,006-lb rating requires a 4500 Series 159" Wheelbase model with available 6.0L V8 engine. These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

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