warranty faq

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WARRANTY FAQ

WHAT IS THE GMC 5-YEAR/60,000-MILE POWERTRAIN WARRANTY?

The Powertrain Limited Warranty covers specific components in your vehicle, such as, but not limited to, the engine and transmission for 5 years/60,000 miles, whichever comes first. It is fully transferable with no fees and no deductibles. The Roadside Assistance and Courtesy Transportation programs are also included for the first 60,000 miles or 5 years, whichever comes first. For more details, please visit your GMC dealer or click here for details.

HOW IS THE BUMPER-TO-BUMPER WARRANTY AFFECTED BY THIS 5-YEAR/60,000-MILE WARRANTY?

The Bumper-to-Bumper New Vehicle Limited Warranty covers all repairs on your GMC that can be attributed to defects in material and/or workmanship for the first 3 years or 36,000 miles, whichever comes first. The Powertrain 5-year/60,000-mile Limited Warranty, whichever comes first, provides the same coverage for specific powertrain components for an extended amount of time/mileage. For more details, please visit your GMC dealer or click here.

WHAT ABOUT COURTESY TRANSPORTATION?

During the warranty coverage period, GMC provides alternate transportation and/or reimbursement of certain transportation expenses under the Courtesy Transportation Program if your vehicle requires warranty repairs. Several transportation options are available. Please refer to your Owner’s Manual or consult your GMC dealer for more details.

WHAT DOES THE BUMPER-TO-BUMPER LIMITED WARRANTY COVER?

The Bumper-to-Bumper New Vehicle Limited Warranty covers vehicles registered in the U.S. from the date the vehicle is first delivered until it reaches 3 years or 36,000 miles, whichever occurs first. It covers all vehicle components if there is an issue due to defects in materials and/or workmanship. For further details, refer to your GMC Warranty Manual under "What Is Covered" and "What Is Not Covered."

IS MY VEHICLE COVERED FROM RUST, TOO?

GMC vehicles are designed and built to resist corrosion. All body and sheet metal components are warranted against corrosion for 3 years/36,000 miles and rust-through protection lasts for 6 years/100,000 miles, whichever comes first. Application of additional rust-inhibiting materials is neither necessary nor required under the Sheet Metal Coverage. GMC makes no recommendations concerning the usefulness or value of such products. Application of after-manufacture rustproofing products may create an environment that reduces the corrosion resistance built into your vehicle. Repairs to correct damage caused by such applications are not covered under your New Vehicle Limited Warranty. See your GMC dealer for terms of this limited warranty.

DO I HAVE TO GO TO THE GMC DEALER WHERE I PURCHASED MY VEHICLE TO HAVE WARRANTY REPAIRS PERFORMED?

While most customers prefer to have this type of work performed at their selling dealer, service can be performed at any GMC dealership.

CAN I TAKE MY GMC TO ANY GM DEALERSHIP FOR WARRANTY REPAIRS?

Repairs must be performed by an Authorized GMC dealer, except in a situation where you are significantly inconvenienced and when a covered part or a GMC dealer is not reasonably available to the vehicle owner. It’s in your best interest to take your GMC vehicle to a GMC dealer for all repairs since they are the most knowledgeable about your vehicle.

CUSTOMER ASSISTANCE CENTER

1-800-462-8782


ALREADY A GMC OWNER?

You can view your vehicle’s warranty status to see if it’s still eligible for its warranty coverage at the GMC Owner Center.

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  • Service contract coverage is provided and administered by AMT Warranty Corp., P.O. Box 927, Bedford, TX 76095, 877-265-6708 (except in Florida, the service contract obligor/provider and administrator is Wesco Insurance Company, 59 Maiden Lane, 43rd Floor, New York, NY 10038, [866-327-5818], LICENSE #01913).

  • Canyon’s 7700-lb rating requires 2WD Crew Cab model with available Duramax 2.8L I-4 Diesel engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. See your GMC dealer for details. Click here to see all GMC destination freight charges.

  • Requires 4WD Double Cab with available 6.2L V8 and Max Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires properly equipped 3500 Regular Cab DRW Long Box 2WD model with available 6.6L Duramax Turbo Diesel engine and gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Seating for 9 requires SLE with front bench seat.

  • Requires available Duramax Diesel engine. Before you buy a vehicle or use it for trailering, carefully review the Trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires 2WD Denali Short Box model with 5.3L V-8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires properly equipped 3500 Crew Cab DRW Long Box 4WD model with available 6.6L Duramax Turbo Diesel engine and fifth wheel or gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Passenger's 9,600-lb rating requires a 2500 or 3500 Regular wheelbase model with available 6.0L V8 engine and trailering equipment package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cargo’s 10,000-lb rating requires  the available 6.0L V8 engine and trailering equipment package.  Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual.  The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cutaway’s 8,940-lb rating requires a 4500 Series 159" Wheelbase model with available 6.0L V8 engine. These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Gross Combination Weight Rating (GCWR). When properly equipped; includes weight of vehicle and trailer combination, including the weight of driver, passengers, fuel, optional equipment and cargo in the vehicle and trailer.

  • Maximum Gross Vehicle Weight Rating (GVWR). When properly equipped; includes weight of vehicle, passengers, cargo and equipment.

  • Canyon’s 7000-lb rating requires available trailering package and 3.6L V-6 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Sierra's 12,500-lb rating requires Sierra Double Cab or Crew Cab Short box 2wd with 6.2L EcoTec3 V8 engine and NHT Max Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Trailer weight ratings are calculated assuming properly equipped vehicle, plus driver and one passenger. The weight of other optional equipment, passengers and cargo will reduce the trailer weight your vehicle can tow. See dealer for details.

  • Sierra Denali's 9,300-lb rating requires 2wd. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Passenger's 10,000-lb rating requires 2500 Wheel Base with 6.0L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cargo's 10,000-lb rating requires 6.0L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Gross Combination Weight Rating (GCWR). When properly equipped, includes weight of vehicle, passengers, cargo and equipment.

  • Requires 2WD Crew Cab DRW equipped with 6.6L Duramax Diesel and fifth-wheel or gooseneck hitch. Trailer weight ratings are calculated assuming properly equipped vehicle, plus driver and one passenger. The weight of other optional equipment, passengers and cargo will reduce the trailer weight your vehicle can tow. See dealer for details.

  • Starting at price for base Sierra HD. The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. See your GMC dealer for details. Click here to see all GMC destination freight charges.

  • Requires properly equipped 3500 Regular Cab DRW Long Box 2WD model with available 6.6L Duramax Turbo Diesel engine and gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. See your GMC dealer for details. Click here to see all GMC destination freight charges. Bed/Roof-Mounted Bicycle Carriers shown. Requires crossbars or Thule Rack Solution. Non-GM warranty. Warranty by Thule®. See dealer for more information.

  • Available. Requires 2.0L Turbocharged gas engine.

  • Terrain's 3,500-lb rating requires available 2.0L Turbocharged gas engine and available trailering equipment. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires available 3.6L V6 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Yukon’s 8,500-lb rating requires short wheelbase 2wd with 5.3L EcoTec3 V8 engine and HD Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires 2WD Denali Short Box model with 5.3L V-8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cutaway’s 9,006-lb rating requires a 4500 Series 159" Wheelbase model with available 6.0L V8 engine. These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

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