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VEHICLE SUPPORT VEHICLE SUPPORT

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HOW TO USE SURROUND VISION RECORDER

Available Surround Vision Recorder* lets you record, watch and save videos captured by the vehicle’s Surround Vision cameras. You need a USB drive to use this feature.

HOW SURROUND VISION RECORDER WORKS

  1. Surround Vision Recorder lets you record, view and save videos captured by Surround Vision cameras when your vehicle is on.
  2. When enabled, this feature automatically saves footage captured by the Surround Vision cameras to the USB drive. The system is designed to record 2-hour loops at a time.
    1. Note: You need to use your own USB drive for this feature. Check your vehicle Owner’s Manual for the location of this feature’s USB port and any requirements for the USB drive.
    2. Not all the USB ports in your vehicle have the right data connection for Surround Vision Recorder. The data-enabled ports are often in the front row or center console, marked with this icon.
  3. Then, when you’re parked, you can open the Recordings app to scroll through and watch captured footage. The system saves each trip you take as a separate video.
  4. You can also export footage from each camera if you want to see videos from a specific view.
    1. Exporting video requires safely ejecting the USB drive and connecting it to your computer. See “Exporting Surround Vision Recorder footage” for more info. 
  5. Always use Surround Vision Recorder in accordance with local video recording laws.

HOW TO USE THE RECORDING APP

When your vehicle is on and in PARK, press the Recordings icon on the center display.

The app will take you to the video player, where you’ll see:

  • Video player lets you play, pause, skip forward or back or scroll to other videos
  • A list of recent videos
  • A list of different camera views
  • The recordings options  menu
  • An option to safely eject the USB drive

Exporting Surround Vision Recorder footage

  1. To export footage, go to the Recordings app.
  2. Then, tap the arrow icon on the lower left side of the screen to safely eject the USB drive.
  3. You can then remove the USB drive and connect it to your computer to access the saved footage.

Security Recording

On some vehicles, Surround Vision Recorder can automatically start recording footage when something triggers the vehicle's alarm. When this happens, all available cameras, including the interior camera, will start recording for 30 seconds.

You need to have a USB drive inserted to save and view Security Recording footage.

You can find the Security Recording footage in the Recordings app. Each video will be labeled "Security" in the app. You can also export the recording to the USB drive.

You can turn Security Recording off in the Settings submenu of the Recordings app. 

RELATED LINKS AND RESOURCES

HD Surround Vision

Q&As

How do I download the system’s videos to my computer?

You need to use your own USB drive for this feature. Data-enabled USB ports are often found in the front row or center console, marked with this icon.

Check your vehicle Owner’s Manual for  requirements for the USB drive.

After recording with the USB drive in place, all you have to do is safely eject the USB drive from the port, place it in your computer’s USB port reader and then download the system’s videos.

You’ll see a button to safely eject the USB drive from your computer to help avoid corrupting files. You also need to safely eject the USB drive from your vehicle before you do any software updates on your vehicle.

Can I use the Recordings app to record a conversation?

No. The system does not record audio.

Does GM capture any data from Surround Vision Recorder?

No. GM does not collect data or video from Surround Vision Recorder and Security Recording USB recordings. Video captured by the system is only accessible by USB drive.

What events will trigger Security Recording?

Any event that triggers the vehicle alarm will trigger Security Recording. These will vary by vehicle and vehicle type. For example, unplugging a charging electric vehicle can trigger the alarm and therefore Security Recording.

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NEED MORE HELP?

Submit a support request to get answers to your vehicle questions about over-the-air software updates, driving and safety features, Wi-Fi issues and more.

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For information specific to your vehicle, please refer to your Owner’s Manual.