how to use voice recognition

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HOW TO USE VOICE CONTROL

Difficulty Level: Novice  |  Time Required: 5 Minutes  |  Tools Required: None  |  Related Parts, Products, Services or Technology: A smartphone with Bluetooth®† or USB connectivity, plus a properly equipped vehicle.

Voice control lets you use voice commands to control many of the features on your vehicle. There are different types of voice control options available, and each works a different way. Select your infotainment system for instructions on how to use voice control.

Note: Sample images of infotainment screens shown for reference only. The system in your specific vehicle may look different and may not be equipped with these exact features. Refer to your Owner’s Manual for additional information.


PREVIOUS INFOTAINMENT SYSTEMS (OPTION 1)

If your vehicle has this infotainment system, you can use the voice assistant of your paired, compatible smartphone, such as Siri®† or Google Assistant, when you’re in the vehicle. To use it, press and hold the PUSH-TO-TALK button on the steering wheel (a short press will not work). This can only control functions supported by your phone (e.g., calling, calendar, texts, map apps).

USING YOUR PHONE'S VOICE ASSISTANT

Your phone must be connected through Bluetooth or the USB data port to use this feature.

To use Siri Eyes Free (iPhone devices) or Google Assistant (Android devices) on your phone:

1. Make sure your compatible phone is Bluetooth-paired with the system.

2. Press and hold the PUSH-TO-TALK button on the steering wheel (a long press) or say your voice assistant’s hands-free prompt, such as “Hey Google.”

3. You’ll hear your phone’s prompt. After the prompt, say your command.

4. The types of commands you can use depend on your phone but may include:

  • Checking your calendar for upcoming events or meetings (e.g., “What’s on my agenda?”)
  • Setting reminders (e.g., “Remind me to call Julie tonight”)
  • Playing music (e.g., “Play my workout playlist on Spotify”)
  • Making phone calls or listening to voicemails (e.g., “Call Dad”)
  • Listening to and responding to text messages (e.g., “Read my text messages”)
PREVIOUS INFOTAINMENT SYSTEMS (OPTION 2)

If your vehicle has this infotainment system, you have voice control features built right into your vehicle. Or, if you prefer, you can use your paired phone’s voice assistant (Siri or Google Assistant). You will either press and hold the PUSH-TO-TALK button on the steering wheel or press and release the button, depending on the type of voice control you want to use.

VOICE CONTROL THAT IS BUILT INTO YOUR VEHICLE

Use your vehicle’s built-in voice control technology to make phone calls, play music and more.

To begin a built-in voice command:

1. To make a phone call, you’ll need a compatible phone that’s paired via Bluetooth or connected via USB. For full functionality, make sure your phone is connected and your contact list is downloaded.

2. Press and release the PUSH-TO-TALK button on the steering wheel (a short press).

3. The audio system will mute, and the system will play a prompt (e.g., “Say a command”), followed by a beep.

4. After the beep, say your command. You can use everyday language to do so. Some vehicles also let you say partial names instead of full names (e.g., “Mike” instead of “Michael”).

5. Depending on your vehicle’s equipment, the types of commands you can use include:

  • “Call Vanessa”
  • “Play FM 96.3”
  • “Play [album title]”
  • “Play [artist name]”

6. To interrupt or skip past a prompt, press the PUSH-TO-TALK button as the prompt comes on.

7. To end your voice command session before it’s finished, press the END CALL button on the steering wheel. Or, simply say “Cancel” at the prompt.

8. To change the length of a prompt, on the touchscreen, select Settings > Voice > Prompt Length. Then choose the desired length: Long or Short.

USING YOUR PHONE'S VOICE ASSISTANT

You can also choose to use the voice assistant of your paired, compatible smartphone, such as Siri on iPhone devices or Google Assistant on Android devices. This can only control functions supported by your phone (e.g., calling, calendar, texts, map apps). Your phone must be connected through Bluetooth or the USB data port.

Alternatively, you can use Apple CarPlay® or Android Auto™ to access your phone’s voice assistant. 

To use Siri Eyes Free (iPhone devices) or Google Assistant (Android devices) on your phone:

1. Make sure your compatible phone is Bluetooth-paired with the system.

2. Press and hold the PUSH-TO-TALK button on the steering wheel (a long press), or say your voice assistant’s hands-free prompt, such as “Hey Google.”

3. You’ll hear your phone’s prompt. After the prompt, say your command.

4. The types of commands you can use depend on your phone but may include:

  • Checking your calendar for upcoming events or meetings (e.g., “What’s on my agenda?”)
  • Setting reminders (e.g., “Remind me to call Julie tonight”)
  • Playing music (e.g., “Play my workout playlist on Spotify”)
  • Making phone calls or listening to voicemail (e.g., “Call Dad”)
  • Listening to and responding to text messages (e.g., “Read my text messages”)
NEXT GENERATION GMC INFOTAINMENT SYSTEM

If your vehicle has this infotainment system, the types of voice control features it has depend on how your specific model is equipped. This system lets you use your paired phone’s voice assistant. Some models also have voice control built into the vehicle and may also let you use Alexa in the vehicle, if you prefer. You will either press and hold the PUSH-TO-TALK button on the steering wheel or press and release the button, depending on what your vehicle supports and the type of voice control you want to use.

VOICE CONTROL THAT IS BUILT INTO YOUR VEHICLE (IF EQUIPPED)

If your vehicle has built-in voice control technology, you can use it to make phone calls, play music and more. 

To begin a built-in voice command:

1. To make a phone call, you’ll need a compatible phone that’s paired via Bluetooth or connected via USB. For full functionality, make sure your phone is connected and your contact list is downloaded.

2. Press and release the PUSH-TO-TALK button on the steering wheel (a short press).

3. The audio system will mute, and the system will play a prompt (e.g., “Say a command”) followed by a beep.

4. After the beep, say your command. You can use everyday language to do so. Some vehicles also let you say partial names instead of full names (e.g., “Mike” instead of “Michael”).

5. Depending on your vehicle’s equipment, the types of commands you can use include:

  • “Call Vanessa at work”
  • “Play FM 96.3”
  • “Play [album title]”
  • “Play [artist name]”

6. To interrupt or skip past a prompt, press the PUSH-TO-TALK button as the prompt comes on.

7. To end your voice command session before it’s finished, press the END CALL button on the steering wheel. Or, simply say “Cancel” at the prompt.

8. To change the length of a prompt, on the touchscreen, select Settings > Voice > Prompt Length. Then choose the desired length: Long or Short.

USING YOUR PHONE'S VOICE ASSISTANT

You can also choose to use the voice assistant of your paired, compatible smartphone, such as Siri on iPhone devices. This can only control functions supported by your phone (e.g., calling, calendar, texts, map apps). Your phone must be connected through Bluetooth or the USB data port.

Alternatively, you can use Apple CarPlay® or Android Auto™ to access your phone’s voice assistant. 

To use Siri Eyes Free (iPhone devices) or Google Assistant (Android devices) on your phone:

1. Make sure your compatible phone is Bluetooth-paired with the system.

2. Press and hold the PUSH-TO-TALK button on the steering wheel (a long press) or say your voice assistant’s hands-free prompt, such as “Hey Google.”

3. You’ll hear your phone’s prompt. After the prompt, say your command.

4. The types of commands you can use depend on your phone but may include:

  • Checking your calendar for upcoming events or meetings (e.g., “What’s on my agenda?”)
  • Setting reminders (e.g., “Remind me to call Julie tonight”)
  • Playing music (e.g., “Play my workout playlist on Spotify”)
  • Making phone calls or listening to voicemail (e.g., “Call Dad”)
  • Listening to and responding to text messages (e.g., “Read my text messages”)

USING ALEXA BUILT-IN (IF EQUIPPED)

As another option, if your vehicle has Alexa Built-In, you can use Alexa in your vehicle to access many of the same skills and features as Alexa in your home. You can even make it the vehicle’s default voice system. You’ll need a paid service plan to use it. 

1. Find the Alexa app on your vehicle’s infotainment screen by swiping right. If needed, download it to your vehicle via the Apps icon on the touchscreen.

2. Follow the onboarding instructions.

3. Once Alexa is successfully activated, you can say things like:

  • “Alexa, call Jennifer”
  • “Alexa, how long will it take me to get to work?”
  • “Alexa, play my audiobook”
  • Other functionality from your linked devices or services (e.g., “Alexa, add paper towel to my shopping cart” or “Alexa, turn on the kitchen lights”)
INFOTAINMENT SYSTEMS WITH GOOGLE BUILT-IN COMPATIBILITY

If your vehicle has an infotainment system that shows a Google Assistant icon on the screen, you can use Google Assistant to get things done on the road, hands-free. On these vehicles, you can choose to use available Alexa in the vehicle instead or use your paired phone’s voice assistant (e.g., Siri) if you prefer. You will either press and hold the PUSH-TO-TALK button on the steering wheel or press and release the button, depending on the type of voice control you want to use. For Google Assistant and Alexa, you can also use a wake word.

USING GOOGLE ASSISTANT IN YOUR VEHICLE

For some types of voice commands, like phone calls, you’ll need a compatible phone that’s paired via Bluetooth. Make sure your phone is connected and your contact list is downloaded.

Here are the three ways you can get started with Google Assistant:

1. Simply say “Hey Google” inside of the vehicle.

2. You can also press and release the PUSH-TO-TALK button on the steering wheel (a short press).

3. Or, you can tap the Google Assistant icon on the Home screen. Drag and drop the icon into your App Tray for easy access.

4. Then, say what you’d like to do. You can play music and make phone calls, adjust your climate controls, get directions, check the weather, control your compatible smart home devices and more. Examples include:

  • “Text Alex ‘I’m on my way home’”
  • “Turn up the volume”
  • “Set the temperature to 70 degrees”
  • “Navigate home”
  • “What’s on my agenda?”
  • “Remind me to pick up dry cleaning at 6 p.m. tomorrow”
  • “Are the kitchen lights on?”

USING ALEXA BUILT-IN

As another option, if your vehicle has Alexa Built-In, you can use Alexa in your vehicle to access many of the same skills and features as Alexa in your home. You can even make it the vehicle’s default voice system. You’ll need a paid service plan to use it.

1. You’ll see an ALEXA icon on your infotainment screen.

2. Follow the onboarding instructions.

3. After setup, there are three ways to initiate a command, depending on how you set your preferences:

  • Simply say “Alexa” inside of the vehicle
  • Tap the Alexa icon on the Home screen
  • If you opted to change the default for the PUSH-TO-TALK button on the steering wheel when you set up Alexa, you can press and release the steering wheel button (a short press)

4. The types of commands you can use may include:

  • “Alexa, call Jennifer”
  • “Alexa, how long will it take me to get to work?”
  • “Alexa, play my audiobook”
  • Other functionality from your linked devices or services (e.g., “Alexa, add paper towel to my shopping cart” or “Alexa, turn on the kitchen lights”)

USING YOUR PHONE'S VOICE ASSISTANT

You can also choose to use the voice assistant of your paired, compatible smartphone, such as Siri on iPhone devices or Google Assistant on Android devices. This can only control functions supported by your phone (e.g., calling, calendar, texts, map apps). Your phone must be connected through Bluetooth or the USB data port.

Alternatively, you can use Apple CarPlay® or Android Auto™ to access your phone’s voice assistant. 

To use Siri Eyes Free (iPhone devices) or Google Assistant (Android devices) on your phone:

1. Make sure your compatible phone is Bluetooth-paired with the system.

2. Press and hold the PUSH-TO-TALK button on the steering wheel (a long press) or say your voice assistant’s hands-free prompt, such as “Hey Google.”

3. You’ll hear your phone’s prompt. After the prompt, say your command.

4. The types of commands you can use depend on your phone but may include:

  • Checking your calendar for upcoming events or meetings (e.g., “What’s on my agenda?”)
  • Setting reminders (e.g., “Remind me to call Julie tonight”)
  • Playing music (e.g., “Play my workout playlist on Spotify”)
  • Making phone calls or listening to voicemail (e.g., “Call Dad”)
  • Listening to and responding to text messages (e.g., “Read my text messages”)

RELATED LINKS AND RESOURCES


Q&As


When I use Siri in the vehicle, why don’t the responses show up on my phone screen?

When using Siri Eyes Free over Bluetooth, Siri will only support requests that are appropriate for use while driving.

I pressed and released the PUSH-TO-TALK button on the steering wheel, but nothing happened. Why?

For some types of voice control, your compatible phone must be connected to the system via Bluetooth or USB.

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Information on this page is specific to the GMC models below. If your vehicle is not on the list or these instructions don't apply, then please see your Owner's Manual.

  • Acadia 2017–2022
  • Canyon 2016–2022
  • HUMMER EV Pickup 2022
  • Savana Cargo Van 2020
  • Savana Passenger 2020
  • Sierra 1500/2500 HD/3500 HD 2017–2022
  • Terrain 2017–2022
  • Yukon/Yukon XL 2017–2022
  • The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such marks by General Motors is under license. Other trademarks and trade names are those of their respective owners.

  • Not compatible with all devices.

  • Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • Siri is a trademark of Apple Inc., registered in the U.S. and other countries.

  • Google Assistant is not available in certain languages and countries. Requires Internet connection.

     

  • Google built-in services are subject to limitations and availability may vary by vehicle, infotainment system and location. Select service plan required. Certain Google actions and functionality may require account linking. User terms and privacy statements apply. Google, Google Play, and Google Maps are trademarks of Google LLC.

  • Google, Android, Google Home and Google Mini Home are trademarks of Google LLC.

  • 7,700-lb rating requires a properly equipped 2WD Canyon Elevation Crew Cab short bed model with available Duramax 2.8L I4 Diesel engine and Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. See your GMC dealer for details. Click here to see all GMC destination freight charges.

  • Requires 4WD Crew Cab Short Bed with available 6.2L V8 engine and Max Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires Sierra 3500 HD Regular Cab Long Bed 2WD DRW with available Duramax 6.6L Turbo-Diesel V8, Max Trailering Package and gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the Trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires 4WD Double Cab with available 6.2L V8 and Max Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • SLE models only.

  • Requires properly equipped 3500 Regular Cab DRW Long Box 2WD model with available 6.6L Duramax Turbo Diesel engine and gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • 7,550-lb rating requires a properly equipped 4WD Canyon Denali model with available Duramax 2.8L I4 Diesel engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options oraccessories may reduce the amount you can tow.

  • Requires 2WD Denali Short Box model with 5.3L V-8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • The 30,990 lbs. rating requires properly equipped Sierra 3500HD Crew Cab Long Box 4WD DRW with available Duramax 6.6L Turbo-Diesel V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • 7,550-lb rating requires a properly equipped Canyon AT4 Crew Cab short bed model with cloth seating, available Duramax 2.8L I4 Diesel engine and Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Sierra’s 9,200-lb rating requires a properly equipped AT4 Crew Cab Short Bed 4WD model with 5.3L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires properly equipped 3500 Crew Cab SRW Standard Box 4WD model with 6.6L gas V8 engine. These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Savana Passenger's 9,600-lb rating requires 2500 or 3500 Regular Wheelbase model, trailering equipment package and 6.6L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cargo’s 10,000-lb rating requires 2500 or 3500 Regular Wheelbase, trailering equipment package and 6.6L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cutaway’s 8,920-lb rating requires a 4500 Series 159" Wheelbase model with available 6.6L V8 engine. These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Gross Combination Weight Rating (GCWR). When properly equipped; includes weight of vehicle and trailer combination, including the weight of driver, passengers, fuel, optional equipment and cargo in the vehicle and trailer.

  • Maximum Gross Vehicle Weight Rating (GVWR). When properly equipped; includes weight of vehicle, passengers, cargo and equipment.

  • Canyon’s 7000-lb rating requires available trailering package and 3.6L V-6 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Sierra's 12,500-lb rating requires Sierra Double Cab or Crew Cab Short box 2wd with 6.2L EcoTec3 V8 engine and NHT Max Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Trailer weight ratings are calculated assuming properly equipped vehicle, plus driver and one passenger. The weight of other optional equipment, passengers and cargo will reduce the trailer weight your vehicle can tow. See dealer for details.

  • Sierra Denali's 9,300-lb rating requires 2wd. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Passenger's 10,000-lb rating requires 2500 Wheel Base with 6.0L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cargo's 10,000-lb rating requires 6.0L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Gross Combination Weight Rating (GCWR). When properly equipped, includes weight of vehicle, passengers, cargo and equipment.

  • Canyon’s 7700-lb rating requires 2WD Crew Cab model with available Duramax 2.8L I-4 Diesel engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires 2WD Crew Cab DRW equipped with 6.6L Duramax Diesel and fifth-wheel or gooseneck hitch. Trailer weight ratings are calculated assuming properly equipped vehicle, plus driver and one passenger. The weight of other optional equipment, passengers and cargo will reduce the trailer weight your vehicle can tow. See dealer for details.

  • Starting at price for base Sierra HD. The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. See your GMC dealer for details. Click here to see all GMC destination freight charges.

  • Requires properly equipped 3500 Regular Cab DRW Long Box 2WD model with available 6.6L Duramax Turbo Diesel engine and gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. See your GMC dealer for details. Click here to see all GMC destination freight charges. Bed/Roof-Mounted Bicycle Carriers shown. Requires crossbars or Thule Rack Solution. Non-GM warranty. Warranty by Thule®. See dealer for more information.

  • These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Available. Requires 2.0L Turbocharged gas engine.

  • Terrain's 3,500-lb rating requires available 2.0L Turbocharged gas engine and available trailering equipment. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires available 3.6L V6 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Yukon’s 8,500-lb rating requires short wheelbase 2wd with 5.3L EcoTec3 V8 engine and HD Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires 2WD Denali Short Box model with 5.3L V-8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cutaway’s 9,006-lb rating requires a 4500 Series 159" Wheelbase model with available 6.0L V8 engine. These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Savana Cargo’s 10,000-lb rating requires  the available 6.0L V8 engine and trailering equipment package.  Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual.  The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Passenger's 9,600-lb rating requires a 2500 or 3500 Regular wheelbase model with available 6.0L V8 engine and trailering equipment package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

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