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ABOUT CHARGING YOUR ELECTRIC VEHICLE

You can charge your electric vehicle at home or at certain public places. There are different types, or levels, of charging, and your rate of charge will vary based on which one you use. 


TYPES OF EV CHARGING

When charging your electric vehicle, power from the electrical grid will reach your vehicle through either alternating current (AC; Level 1 or Level 2) charging or direct current fast charging (DC Fast Charging). The specific type of charging supported by your vehicle depends on your vehicle’s capabilities. 

Actual charge times will vary based on battery condition, the output of the charger, your vehicle settings and outside temperature. 

  • AC Charging:

    • Level 1: Level 1 charging can be done at almost any properly equipped standard 3-prong wall outlet (120v). This type of charging, typically done at home, will take the longest amount of time to fully charge your battery, so it’s best for “topping off” after short trips
    • Level 2: Level 2 charging is faster than Level 1. This type of charging requires a high-power, 4-prong wall outlet (240V; e.g., an appliance outlet) or you can have hardwired charging equipment professionally installed at home or in your preferred charging location. Public stations typically offer this capability
  • DC Fast Charging:

    • DC Fast Charging: The fastest type of charging available is DC Fast Charging. It can only be done at public charging stations. If you’re using a DC Fast Charging station, here are some other things to know. 

FINDING A PUBLIC CHARGING STATION

Public charging stations are typically managed by a charge point operator. The charge pointoperator may charge you to use the station, either by session time or how many kilowatt-hours(kWh) used.

There are many features in the myGMC mobile app to help you locate charging stations, get information about the station (e.g., availability, type) and get directions to the station. Learn more about your vehicle’s mobile app

PLUGGING IN YOUR VEHICLE

  • Make sure your vehicle is in PARK to start charging.
  • Beneath your vehicle’s charging point door, you’ll see one or two connection points, called inlets, depending on your vehicle’s charging capabilities.
  • These inlets let you plug in a charging station’s cord or use the charge cord included with your vehicle to plug into an outlet.
  • If your vehicle has DC Fast Charging capability, the bottom inlet will have a dust cover that should be removed or flipped down before plugging in.
  • Your vehicle’s charging status indicator will light up when charging begins and you may hear a chirp (if you haven’t disabled it in your vehicle settings). The color and pattern of the indicator light provide information about the status of charging. Refer to your Owner’s Manual to see what each color/pattern means.

 

MONITORING YOUR ENERGY AND CHARGING STATUS

There are two key ways to monitor your vehicle’s energy use and charging status:

  • The in-vehicle energy app: On the infotainment system, tap the ENERGY icon to access a variety of tools.
  • Your vehicle’s mobile app: Use your compatible smartphone to access simple energy and route planning tools. Learn more about your vehicle’s mobile app

MAXIMIZING YOUR EV RANGE

Your electric vehicle efficiency and subsequent range are influenced by various factors. Some of these factors can be within your control and are similar to the ways you would maximize the gas mileage of a gas-powered vehicle.

It’s important to note that EV range will vary based on outside temperature, terrain, load and driving technique. Here are some tips to help maximize your range:

  • Preheat or precool the cabin while your vehicle is plugged in to reserve the battery energy for driving.
  • Use heated/ventilated seats (if equipped) for cabin comfort instead of your climate controls when possible.
  • Drive at lower speeds on the highway.
  • Accelerate slowly.
  • Use One-Pedal Driving or Regen On Demand
  • Ensure your tires are properly inflated and not excessively worn.


RELATED LINKS AND RESOURCES


Q&As

Why does DC Fast Charging start slowing down the longer I’m plugged in?

In order to provide optimal charging rates and to maximize performance and battery life, the rate of charging will start slowing down as your battery fills up. It will charge most quickly when the battery is at a low charge during the beginning of your charge and then gradually slow down.

Why didn’t my vehicle charge completely?

If your vehicle finished charging but was not fully charged, check to make sure your “target charge level” is not set to a reduced amount. This setting will be stored until you change it again.

Does my battery have to be completely empty before I charge it?

No. You can charge your battery from any level, even just to “top off” the charge for your drive.

However, the battery may charge slower when it is near the top of its charge.

Can I use Tesla equipment to charge my GM vehicle?

At this time, GM does not recommend using adaptors when charging GM vehicles. GM continues to monitor developments in the industry and will update its recommendations in the future as needed.

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To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner’s Manual for more information about features. 

  • Acadia 2010-2021
  • Acadia Limited 2017
  • Canyon 2010-2021
  • Savana Cargo Van 2010-2021
  • Savana Commercial Cutaway 2010-2015
  • Savana Passenger 2010-2021
  • Sierra 1500/2500HD/3500HD 2010-2021    
  • Sierra 1500 Hybrid 2010-2013    
  • Suburban 2010-2021    
  • Terrain 2010-2021    
  • Yukon and Yukon XL 2010-2021    
  • Yukon Hybrid 2010-2013
  • Actual charge times will vary based on battery condition, output of charger, vehicle settings and outside temperature. See the vehicle Owner’s Manual for additional limitations.

  • Available on select Apple and Android devices. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required. See onstar.com for details and limitations.

  • Feature may be limited when the battery temperatures are extremely cold or hot or when battery is near full charge. Always use the brake pedal when you need to stop immediately. See Owner’s Manual for details.

  • Feature may be limited when the battery temperatures are extremely cold or hot or when battery is near full charge. See Owner’s Manual for details.

  • 7,700-lb rating requires a properly equipped 2WD Canyon Elevation Crew Cab short bed model with available Duramax 2.8L I4 Diesel engine and Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. See your GMC dealer for details. Click here to see all GMC destination freight charges.

  • Requires 4WD Crew Cab Short Bed with available 6.2L V8 engine and Max Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires Sierra 3500 HD Regular Cab Long Bed 2WD DRW with available Duramax 6.6L Turbo-Diesel V8, Max Trailering Package and gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the Trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires 4WD Double Cab with available 6.2L V8 and Max Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • SLE models only.

  • Requires properly equipped 3500 Regular Cab DRW Long Box 2WD model with available 6.6L Duramax Turbo Diesel engine and gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • 7,550-lb rating requires a properly equipped 4WD Canyon Denali model with available Duramax 2.8L I4 Diesel engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options oraccessories may reduce the amount you can tow.

  • Requires 2WD Denali Short Box model with 5.3L V-8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • The 30,990 lbs. rating requires properly equipped Sierra 3500HD Crew Cab Long Box 4WD DRW with available Duramax 6.6L Turbo-Diesel V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • 7,550-lb rating requires a properly equipped Canyon AT4 Crew Cab short bed model with cloth seating, available Duramax 2.8L I4 Diesel engine and Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Sierra’s 9,200-lb rating requires a properly equipped AT4 Crew Cab Short Bed 4WD model with 5.3L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires properly equipped 3500 Crew Cab SRW Standard Box 4WD model with 6.6L gas V8 engine. These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Savana Passenger's 9,600-lb rating requires 2500 or 3500 Regular Wheelbase model, trailering equipment package and 6.6L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cargo’s 10,000-lb rating requires 2500 or 3500 Regular Wheelbase, trailering equipment package and 6.6L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cutaway’s 8,920-lb rating requires a 4500 Series 159" Wheelbase model with available 6.6L V8 engine. These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Gross Combination Weight Rating (GCWR). When properly equipped; includes weight of vehicle and trailer combination, including the weight of driver, passengers, fuel, optional equipment and cargo in the vehicle and trailer.

  • Maximum Gross Vehicle Weight Rating (GVWR). When properly equipped; includes weight of vehicle, passengers, cargo and equipment.

  • Canyon’s 7000-lb rating requires available trailering package and 3.6L V-6 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Sierra's 12,500-lb rating requires Sierra Double Cab or Crew Cab Short box 2wd with 6.2L EcoTec3 V8 engine and NHT Max Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Trailer weight ratings are calculated assuming properly equipped vehicle, plus driver and one passenger. The weight of other optional equipment, passengers and cargo will reduce the trailer weight your vehicle can tow. See dealer for details.

  • Trailer weight ratings are calculated assuming properly equipped vehicle, plus driver and one passenger. The weight of other optional equipment, passengers and cargo will reduce the trailer weight your vehicle can tow. See dealer for details.

  • Savana Passenger's 10,000-lb rating requires 2500 Wheel Base with 6.0L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cargo's 10,000-lb rating requires 6.0L V8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Gross Combination Weight Rating (GCWR). When properly equipped, includes weight of vehicle, passengers, cargo and equipment.

  • Canyon’s 7700-lb rating requires 2WD Crew Cab model with available Duramax 2.8L I-4 Diesel engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Starting at price for base Sierra HD. The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. See your GMC dealer for details. Click here to see all GMC destination freight charges.

  • Requires properly equipped 3500 Regular Cab DRW Long Box 2WD model with available 6.6L Duramax Turbo Diesel engine and gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. See your GMC dealer for details. Click here to see all GMC destination freight charges. Bed/Roof-Mounted Bicycle Carriers shown. Requires crossbars or Thule Rack Solution. Non-GM warranty. Warranty by Thule®. See dealer for more information.

  • These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Available. Requires 2.0L Turbocharged gas engine.

  • Terrain's 3,500-lb rating requires available 2.0L Turbocharged gas engine and available trailering equipment. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires available 3.6L V6 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Yukon’s 8,500-lb rating requires short wheelbase 2wd with 5.3L EcoTec3 V8 engine and HD Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires 2WD Denali Short Box model with 5.3L V-8 engine. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires properly equipped 3500 Crew Cab DRW Long Box 4WD model with available 6.6L Duramax Turbo Diesel engine and fifth wheel or gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Requires properly equipped 3500 Crew Cab DRW Long Box 4WD model with available 6.6L Duramax Turbo Diesel engine and fifth wheel or gooseneck hitch. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Cutaway’s 9,006-lb rating requires a 4500 Series 159" Wheelbase model with available 6.0L V8 engine. These maximum payload ratings are intended for comparison purposes only. Before you buy a vehicle or use it to haul people or cargo, carefully review the vehicle loading section of the Owner’s Manual and check the carrying capacity of your specific vehicle on the label on the inside of the driver’s door jamb.

  • Savana Cargo’s 10,000-lb rating requires  the available 6.0L V8 engine and trailering equipment package.  Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual.  The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Savana Passenger's 9,600-lb rating requires a 2500 or 3500 Regular wheelbase model with available 6.0L V8 engine and trailering equipment package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

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